PayPal & Afterpay available + Free Shipping $99+

Smart Tag Manual - Android

This page will help you set up your Smart Tag, and also navigate any issues that may arise.

⚠️ Important: Activate your Smart Tag before inserting it into the Findr Tag

Please note: This tag is not a GPS tracker and does not provide live tracking. Instead, it uses Bluetooth signals and the Google Find Hub network to help identify your pet’s approximate location when within range of nearby Android devices. When your pet is lost, nearby Android devices can securely detect the Smart Tag and update its last known location in your Find Hub app. This means that if your pet is in a remote area, the location will be less accurate.

Performance may vary depending on your location and environment.

Before Commencing Pairing

  • Ensure you are connected to Wi-Fi
  • Bluetooth is switched on
  • Location sharing is on
  • Your phone is updated to the latest Android software

1. Download the App

  1. Open Google Play Store and search for Google Find Hub
  2. Tap Install or Update
  3. Open the app and log in with your Google account

Note: Your Smart Tag links to the primary Google account on your device.

2. Power On the Smart Tag

  1. Press and release the power button
  2. You’ll hear a chime after a short pause — this means it’s on
  3. If not paired within 10 minutes, it will automatically power off

3. Pair with Your Phone

  1. Ensure Bluetooth and Wi-Fi/Data are ON
  2. Bring your tag close to your phone
  3. Wait for the “Wireless Tag” pop-up (please note this can take a few minutes)
  4. Tap Connect, accept prompts, and you’re done!

4. Manual Setup (if the pop-up doesn’t appear)

  1. Tap Settings → Google → search for Services and Preferences
  2. Tap All Services
  3. Under Connected Devices, select Devices
  4. Tap Scan for Nearby Devices
  5. Select the tag when it appears and follow prompts

5. Using the Smart Tag

  • Find Hub shows signal strength to help you locate your tag nearby
  • Select your device and tap Play Sound to make it beep
  • Ask Google Assistant: “Hey Google, find my keys” for quick help

6. Lost Mode

If your Smart Tag is lost, mark it as lost in Find Hub. You’ll receive a notification when the location becomes available.

7. Location Sharing

To share the tag with another person, open the device in Find Hub and tap Share Device.

8. Unknown Tracker Alerts

If your Android phone detects an unfamiliar device moving with you, you’ll receive a notification. This helps deter unwanted tracking.

9. Privacy First

Your location data is end-to-end encrypted — even Google cannot view or access it. Only you can see where your items are. Google does not use or share your data, ensuring full confidentiality.

Battery Replacement

Battery type: CR2032 (3V)

  1. Use the opening tool to pop open the case (rotate 90°)
  2. Remove the old battery
  3. Insert a new CR2032 with the + side facing up
  4. Close the case securely

Ensure this is done away from children — button batteries can cause death or serious injury if ingested.

FCC Statement

This equipment complies with FCC Rules for Class B digital devices...

  • Reorient or relocate the receiving antenna
  • Increase separation between the equipment and receiver
  • Use a different power circuit
  • Consult a technician if interference persists

Troubleshooting

Can’t connect? Try these steps:

  1. Restart your phone and Bluetooth
  2. Reset the Smart Tag (see below)
  3. Update your Android software
  4. Go to Settings → Google → Devices & Sharing → Nearby Devices and look for “Wireless Tag”

Reset Instructions

  1. Press the button twice — you’ll hear one beep
  2. Press four more times quickly, hold on the fifth
  3. Wait for “ring-ring” — that confirms a factory reset

Warnings

  • This product contains a button cell battery
  • Keep batteries out of reach of children
  • Swallowing may lead to serious injury or death within 2 hours
  • If swallowed, go straight to the emergency room — do not induce vomiting
  • Do not recharge, disassemble, heat, or dispose of batteries in fire
  • Dispose of used batteries per local regulations
  • Use only CR2032 batteries and match polarity (+/-)
  • Do not mix battery types or brands
  • Always ensure the battery compartment is securely closed

AUSTRALIA-WIDE POISONS INFORMATION CENTRE: 13 11 26