FAQ

Find the most frequently asked questions below.
  • The PetFindr Smart Tag features a unique QR code that links to your pet’s personalised online profile. When someone finds your pet, they can scan the tag with any smartphone to access your contact details and helpful return instructions.

  • No, the PetFindr Smart Tag does not include GPS tracking. Instead, it works through the QR code to provide finders with your pet’s profile and your contact details. If you choose to use an optional smart tag (e.g., an AirTag), it offers approximate location tracking via the Find My app.

  • The QR code connects finders to your pet's profile, allowing them to contact you directly. The smart tag syncs with the Find My app and shows your pet’s last approximate location.

  • Yes! You can log in to your PetFindr account and update your pet's profile at any time, including contact details, medical notes, or return instructions.

  • Absolutely! The PetFindr Smart Tag is designed to be water-resistant, lightweight, and durable, making it ideal for pets of all sizes and activity levels.

  • No. Each tag is unique and can be linked to a different pet profile.

  • You will receive a notification. Whilst ideally you want the person to contact you, at least you will know your pet is with a person which will aid your search.

  • We sell separately as their is one version for iOS, and one for Google, so you can choose the best option to match your smart phone. You can also choose to use an AirTag if you prefer, the choice is yours.

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