FAQ

Find the most frequently asked questions below.
  • The PetFindr Smart Tag features a unique QR code that links to your pet’s personalised online profile. When someone finds your pet, they can scan the tag with any smartphone to access your contact details and helpful return instructions.

  • No, the PetFindr Smart Tag does not include GPS tracking. Instead, it uses the FindMy network or FindHub network to update. That means your tags location will update as long as there is a smart phone nearby.

  • If someone scans your tag is opens a browser with your pet profile. If they don't close that browser, and that browser refreshes, that can trigger a notification to be sent.

  • Yes! Simply scan your pets tag, scroll to the bottom, and update your pet's profile at any time.

  • Absolutely! The PetFindr Smart Tag is designed to be water-resistant, lightweight, and durable, making it ideal for pets of all sizes and activity levels.

  • No. Each tag is unique and can be linked to a different pet profile, however you can link separate QR tags to one owner.

  • You will receive a notification. Whilst ideally you want the person to contact you, at least you will know your pet is with a person which will aid your search.

  • We sell separately as their is one version for iOS, and one for Google, so you can choose the best option to match your smart phone. You can also choose to use an AirTag if you prefer, the choice is yours.

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